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ClassMind Privacy Policy

Last updated: June 23, 2025

At ClassMind, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using ClassMind, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide to Us

  • Email Address (Required): We collect your email address when you sign up for ClassMind. This serves as your unique identifier and primary means of communication.
  • Full Name (Optional): You may choose to provide your full name to personalize your experience.
  • Personalization Preferences (Optional): You can provide information about your role (e.g., type of educator, grade level) through your dashboard settings to customize your experience.
  • Content and Inputs: We store the text inputs you provide to our AI tools to maintain your generation history for easy access and reference.

Information Collected Automatically

  • Usage Data: We collect information about how you use ClassMind, including features accessed and time spent on the platform.
  • Device Information: We may collect information about your device, browser type, and operating system.
  • Log Data: Our servers automatically record information when you use ClassMind, including your IP address, browser type, and pages visited.

Third-Party Information

  • Google Sign-In: If you choose to sign in with Google, we receive basic profile information (email and name) from Google.
  • Payment Information: Payment data is processed securely by Stripe, our payment processor. We do not store your credit card information.

2. How We Use Your Information

  • To provide and improve our AI-powered educational services
  • To create and maintain your account
  • To process payments and manage subscriptions
  • To communicate with you about your account, updates, and support
  • To personalize your experience based on your preferences
  • To maintain your generation history for easy access to previously created content
  • To analyze usage patterns and improve our platform
  • To ensure platform security and prevent fraud
  • To comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: We work with trusted third-party service providers who help us operate ClassMind, including OpenAI and Anthropic for AI services, Stripe for payments, and Google for authentication.
  • Legal Requirements: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of ClassMind, our users, or others.

4. AI Services and Data Processing

  • We use AI models from OpenAI and Anthropic, further trained by us and customized with our own settings and configurations.
  • Your inputs to AI tools are processed by these services to generate educational content.
  • We store your inputs and generated outputs to maintain your content history.
  • We do not store uploaded files - only brief summaries of documents you provide.
  • When you delete a generation, all associated inputs, outputs, and data are permanently removed from our database.

5. Data Retention

  • We retain your account information as long as your account is active.
  • Generation history is stored until you choose to delete it or terminate your account.
  • When you delete specific generations, all related data is immediately and permanently removed.
  • When you terminate your account, all personal data is deleted within 14 days.
  • We may retain anonymized, aggregated data for analytical purposes.
  • Legal or regulatory requirements may require us to retain certain data for specified periods.

6. Your Privacy Rights

All Users

  • Access: You can view and download your personal data through your account dashboard.
  • Correction: You can update your information through your profile settings.
  • Deletion: You can delete specific generations or terminate your entire account.
  • Data Portability: You can export your data in a commonly used format.

GDPR Rights (EU Users)

  • Right to rectification of inaccurate personal data
  • Right to erasure ('right to be forgotten')
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent at any time

CCPA Rights (California Users)

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

7. Educational Privacy Compliance

FERPA Compliance

  • We comply with the Family Educational Rights and Privacy Act (FERPA) when used in educational settings.
  • Educational institutions maintain control over student educational records.
  • We do not disclose personally identifiable information from education records without proper authorization.

COPPA Compliance

  • We comply with the Children's Online Privacy Protection Act (COPPA).
  • We do not knowingly collect personal information from children under 13 without parental consent.
  • If we learn we have collected information from a child under 13 without consent, we will delete it promptly.
  • Parents can review, delete, or refuse further collection of their child's information.

8. Data Security

  • We implement industry-standard security measures to protect your information.
  • All data transmission is encrypted using SSL/TLS protocols.
  • Our servers are hosted in secure data centers with appropriate physical and digital safeguards.
  • We regularly monitor our systems for vulnerabilities and security threats.
  • Access to personal data is restricted to authorized personnel only.
  • We conduct regular security assessments and updates to our systems.

9. International Data Transfers

  • ClassMind is operated by PureSoft Labs OÜ, based in Estonia, European Union.
  • We store and process data in secure facilities located in East US, South UK, West Europe (EU), and South Australia.
  • Users are automatically assigned to the closest region for optimal performance.
  • All international data transfers comply with applicable data protection laws, including GDPR.
  • You can request to have your data processed in a specific region by contacting us.

10. Cookies and Tracking

  • We use essential cookies to provide our services and maintain your session.
  • We may use analytics cookies to understand how you use ClassMind and improve our services.
  • You can control cookie settings through your browser preferences.
  • Disabling certain cookies may limit your ability to use some features of ClassMind.

11. Third-Party Services

  • Google Sign-In: Governed by Google's Privacy Policy
  • Stripe Payments: Governed by Stripe's Privacy Policy
  • OpenAI and Anthropic: AI processing governed by their respective privacy policies
  • We encourage you to review the privacy policies of these third-party services.

12. Changes to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
  • We will notify you of significant changes via email or through the ClassMind platform.
  • The updated policy will be effective immediately upon posting.
  • Your continued use of ClassMind after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

  • Email: [email protected]
  • Contact Form: Available through our Contact Us page
  • Address: PureSoft Labs OÜ, Sepapaja tn 6, 15551 Tallinn, Harju Maakond, Estonia

For GDPR-related inquiries, we will respond within 30 days. For other privacy requests, we aim to respond within 7 business days.