Cookie Policy

Effective Date: March 5, 2025


Welcome to ClassMind, operated by ClassMind Inc. ("ClassMind," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Cookie Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our services. By using ClassMind’s website, applications, and related services (collectively, the "Services"), you agree to the collection and use of information in accordance with this Cookie Policy.

1. Information We Collect

We collect different types of information based on how you interact with our Services. This includes information you provide directly, information collected automatically, and data obtained from third-party sources.

    A. Information You Provide Directly

    When you sign up for an account, subscribe to our newsletters, use our AI-powered tools, or contact us for support, we may collect the following:

  • Clients: Name, email address, billing details, payment information, and any company details necessary for subscription setup.
  • Affiliates: Name, email address, payment details, and other profile information used to track referrals and process payouts.

    B. Information Collected Automatically

    When you use our Services, we collect:

  • Device Information: Type of device, operating system, and browser type.
  • Usage Data: Pages visited, time spent on pages, interactions with AI tools, and referral sources.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze usage patterns.

    C. Information from Third-Party Sources

    We may obtain data from third parties, including:

  • Authentication providers (e.g., Google, Microsoft) when you sign in with a third-party account.
  • Educational institutions or organizations that use our Services on behalf of students and educators.

2. How We Use Your Information

We use the collected information to:

  • Provide and Improve Services: Ensure smooth functionality, personalize experiences, and develop new features.
  • Enhance AI Performance: Improve the accuracy and relevance of AI-generated responses.
  • Communicate with You: Send updates, respond to inquiries, and provide customer support.
  • Ensure Compliance and Security: Detect fraud, enforce policies, and meet legal requirements.
  • Analyze Usage Patterns: Understand user behavior to refine our platform and services.
  • Enable Payment Processing: Process transactions securely through trusted payment providers.

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information in the following cases:

  • With Service Providers: We work with trusted vendors (e.g., hosting services, analytics providers) who assist us in operating ClassMind.
  • For Legal Compliance: If required by law or in response to legal requests, we may share necessary information with authorities.
  • During Business Transfers: If ClassMind undergoes a merger, acquisition, or sale, user data may be transferred as part of the business assets.
  • With Your Consent: If you request third-party integrations (e.g., linking to external educational tools), we share data as necessary to fulfill your request.

4. Student Data and Education Privacy

ClassMind is designed primarily for educators, but we recognize that students may also interact with our platform in the future. To ensure compliance with relevant educational privacy laws (e.g., FERPA, COPPA), we adhere to the following principles:

  • Student accounts and tools are currently under development and not yet available.
  • We do not knowingly collect personal data from children under 13 without parental or school consent.
  • Future student data policies will align with educational privacy standards and be provided separately.

5. Data Security

We take data security seriously and implement the following measures:

  • Encryption of sensitive data during transmission and storage.
  • Regular security audits to identify and mitigate vulnerabilities.
  • Restricted access to personal data, ensuring only authorized personnel can view it.
  • Compliance with industry best practices for data protection.

Despite these measures, no online service can be completely secure. Users should also take precautions, such as using strong passwords and logging out after sessions.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you delete your account, we remove your data from active systems but may retain backups for legal compliance or dispute resolution.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access & Correction: Request a copy of your data and correct inaccuracies.
  • Deletion: Request deletion of your account and associated information.
  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
  • Restrict Processing: Limit how we use certain types of information.

To exercise these rights, contact us at [[email protected].].

8. Cookies and Tracking Technologies

We use cookies to enhance your experience. These may include:

  • Essential Cookies: Necessary for core functionality.
  • Analytics Cookies: Help us understand user behavior.
  • Marketing Cookies: Used for personalized advertising.

You can manage cookie preferences in your browser settings.

9. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through email or a prominent notice on our website. Please review this policy regularly.

Contact Us

If you have any questions or concerns about this Cookie Policy, please contact us:

ClassMind Inc.

Email: [email protected]

By using our Services, you acknowledge that you have read and understood this Cookie Policy and agree to our data practices.